What does the full platform include?
Everything your floor needs to perform. Reps get a personal AI sales assistant -- automatically written CRM notes, personalized follow-ups drafted from the actual conversation, next-step coaching, and more. Management gets floor intelligence, rep scorecards, deal-saving alerts, and full visibility across every customer interaction. Those are highlights. There's a lot more under the hood.
Does it replace my DMS or CRM?
No. Genubi works alongside the systems you already have. It captures what your DMS and CRM can't -- the actual conversation -- and feeds clean, accurate data back into your existing workflow. Think of it as the missing layer between what your systems track and what your customers actually said.
What do managers and GMs see?
Everything you've been guessing at. Lead scores, process adherence, competitor mentions, customer objections, follow-up gaps -- all from real conversations across every rep. You coach to what actually happened, not what you think happened.
How does onboarding work?
Onboarding is a structured process -- multiple sessions plus check-ins -- designed to make sure your team gets it right, not just gets started. Your reps are up and running after the first session. We stay hands-on throughout because how you launch Genubi with your team matters as much as the platform itself.